Posts

9.3 Reflection Blog: Course Reflections

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 Course Reflections      Communication skills are some of the most challenging things to come by for most people. Whether you're an introvert or just an awkward extrovert, talking, writing, and just plain being around other people can be a pretty complicated journey for most folks. That's one thing I would change about conducting business within my organization.   I would never assume a person understand without explaining in explicit detail.   If you’re communicating clearly and often, listening actively, and asking relevant questions, a seed is planted for others to behave in a similar style.       Although communication skill isn't a wrong tool to learn and use in your everyday life. It 'taking time to build the tools that help communicate with others because it makes a  difference between making life better and making life difficult. I was quick to voice my opinion without allowing the person to finish their statement.  Listenin...
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8.3 Reflection Blog: Innovation

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Reflection Innovation      Innovation distinguishes between a leader and a follower.   In Leadbeater's (2005) Ted Talk, he mentions several companies are looking for innovation from their customers.   In this case, the customer can determine what they want to increase by ordering their products and, in turn, influence the market world to innovate and increase sales.   Leadbeater's (2005) concern was with too much dependency on the customers and not figuring out what would innovate their organization. For instance, in my work environment, salon clients often suggest scheduling their appointment because of COVID-19.   At the salon, we are the hairstylists with the license, and therefore we have to follow CDC guidelines to keep everyone safe.   We all want to be safe, and I'm sure the client can appreciate our determination to maintain.   We only conduct business in the best interest of our clients and plan base on the situation.   The...
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7.3 Reflection Blog: Communicating In your Organization

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Communicating In Your Organization     Lack of boundaries invites a lack of respect.  During the decade years,  the thought of working across boundaries has become a widespread awareness. The necessary evidence is that individuals and organizations need to navigate boundaries to accomplish their goals. Fundamentally earlier concepts of fixed organizational differentiation no longer apply in modern-day business perception.  T he idea of boundaries within organizations takes on distinct forms and procedures.       However, much of this has to do with the community and information boundaries. The blast in technical and communication advances has a fundamental concept that helps to  work across borders.   Even though my employer is still tested to collaborate and share data, but people seem much  more open-minded in this regard with the advancement in social media.      As a management in the hair and beauty industr...
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5.3 Reflection Blog: DIKA and Leadership

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 DIKA AND LEADERSHIP            This week we focused on the DIKA model and how it works with managerial skills. The D-I-K-A model is for the ideal management of data, information, knowledge, and action (Clampitt, 2017). Most organizations experience a variation of the model, such as the D-I-K Loop, where there's a lot of activity but no action. In my organization, our organization deals with  D-K-A Loop.  I own and operate a hair salon.  I focus on making sure we are safe during this pandemic while visiting our hair salon.  This pandemic put all of us at risk, and therefore we have implemented that all client fills out a form that asks several questions about their contact with COVID-19 people.  By providing this form to the client, remove us from being held liable for negligence. It also makes the clients feel safe to arrive for their appointments.  The amount of participation helps us collect data and monitor every clien...
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4.3 Reflection: The Future of Lying

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  Future   of Lying       If you tell the truth, you don't have to remember anything.   Who hasn’t sent a text message saying I’m on my way when it wasn’t true or fiddled the truth by editing their dating profile? Look around you, because I’m sure we all are guilty of this. Frankly, if everyone told the brutal truth, there wouldn't be any more people. We would have annihilated each other long ago.   Jeff Hancock (2012) doesn’t believe that the obscurity of the internet encourages dishonesty.    He says the searchability and solidity of information online may even keep us honest.   He explained how we interact by email, text message, and social media, seeking to understand how technology mediates communication.         Conversely, Hancock talked about three lies in the video, and one of them was The Butler.  It is defined as a small lie that we tell, to create a buffer. This lie is simply used to protect a ...
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3.3 Relection Blog: A Story of Organizational Culture

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 A Story Of Organization Culture         If you want to irritate a person, start a debate on organizational culture.   Using employee stories to understand and drive culture change is a mostly underdeveloped scholarship ( Briody et al., 2012).     The Earl G. Graves Award recognizes American Airlines employees for Leadership presence and diversity. They are committed to working with various groups of contractors to offer the most excellent products and services (M2 Presswire, 2008). Their diversity program builds relations with minority, women, disability, veteran, service-disabled veterans, and LGBT (lesbian, gay, bisexual, and transgender) - owned companies that achieve the industry's highest.        However, they work to restore their company as the best airline globally and can only do that with the help of workers that are as diverse as their customers.  So they recruit, develop, retain quality, and eng...
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2.3 Reflect Blog: Taking Someone To Lunch

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                                                TAKING SOMEONE TO LUNCH After watching Elizabeth Lesser video and explaining how it's important to reach across the aisle and communicate and listen (2010).   We all have a multitude of personalities, and if we are willing to listen while others are talking a lot of misunderstanding can be rectified. It would be a great honor to take the owner of a bar to lunch that is located near our salon.  There's several questions that need to ask base on a past disagreement.  It's essential to understand why his patron parks their vehicles on our property, and when we approach him to address the issue, he isn't open-minded.   He's very aggressive about anything about his business.    However,  communicating about this manner, we can have an open and honest conversation. After all, we don't feel t...
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