The meaning of words

 Course Reflections      Communication skills are some of the most challenging things to come by for most people. Whether you're an introvert or just an awkward extrovert, talking, writing, and just plain being around other people can be a pretty complicated journey for most folks. That's one thing I would change about conducting business within my organization.   I would never assume a person understand without explaining in explicit detail.   If you’re communicating clearly and often, listening actively, and asking relevant questions, a seed is planted for others to behave in a similar style.       Although communication skill isn't a wrong tool to learn and use in your everyday life. It 'taking time to build the tools that help communicate with others because it makes a  difference between making life better and making life difficult. I was quick to voice my opinion without allowing the person to finish their statement.  Listenin...

Reflection Innovation      Innovation distinguishes between a leader and a follower.   In Leadbeater's (2005) Ted Talk, he mentions several companies are looking for innovation from their customers.   In this case, the customer can determine what they want to increase by ordering their products and, in turn, influence the market world to innovate and increase sales.   Leadbeater's (2005) concern was with too much dependency on the customers and not figuring out what would innovate their organization. For instance, in my work environment, salon clients often suggest scheduling their appointment because of COVID-19.   At the salon, we are the hairstylists with the license, and therefore we have to follow CDC guidelines to keep everyone safe.   We all want to be safe, and I'm sure the client can appreciate our determination to maintain.   We only conduct business in the best interest of our clients and plan base on the situation.   The...